Dear Beloved Customers,
We are processing the order in accordance with the Order ID. Posting out will take 3-5 working days, excluding Public Holidays and weekends. The tracking number will be provided through email once your order is packed. If you have not received your order within 5 working days, kindly WhatsApp our Customer Service Team at
+6011-64244835 with your Order ID.
Urgent orders, changes of orders, and special requests will not be entertained to help smoothen the process. Domestic delivery will be sent via Ninjavan services. Deliveries depend 100% on the courier service employed. Should any problem arises regarding delivery, kindly contact Ninjavan Customer Service directly or our Customer Service Team for assistance.
Kindly ensure your address is correct and deliverable. Orders placed through the website are not available for self-pick-up at our boutique or headquarters. We will try our best to deliver the orders the soonest and draw a smile on your face.