Shipping & Self Pickup Policy


Self-pickup is available only at Ameera Zaini HQ, Setia Alam on weekdays (8:30 a.m. - 6:00 p.m.). 


All orders will be processed within 3-5 working days (excluding holidays and weekends). A tracking number will be emailed once your order is packed. Third-party services will handle the domestic delivery and delivery times depend entirely on the chosen courier service. 

Please ensure that your address is accurate and deliverable. We will do our utmost to deliver your orders as quickly as possible and bring a smile to your face.

If you have issues with delivery or haven't received the tracking number within 5 working days, contact our Customer Support on WhatsApp at +6018-988 9664 with your Order ID.

Keep in mind that shipping may take longer during festive seasons.



At the moment, only the following countries are available for international delivery:

  • Singapore (shipped via NinjaVan) 
  • Brunei
  • Indonesia
  • Thailand
  • Philipines
  • Australia
  • United States

All international orders will be processed within 3-5 business days and shipped via Citylink*

Once your order is picked up, the transit time will take around 3-14 business days depending on your location.

International orders may be subject to the respective country's customs duties* and import taxes*. These charges are not included in your order as they will be calculated once the parcel arrives at its destination country. Therefore, these charges must be borne by the recipient of the parcel.

Keep in mind that shipping may take longer during festive seasons.


*Not applicable to Singapore