AZ CHLOE

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Terms & Conditions

 

1- We accept returns within 7 days from the date you received your parcel.

2- Any report or claim exceeding the return time frame will be considered invalid.

3- Return the items to us in their original condition and packaging.

4- Items must be unused/ unwashed/ unworn and in the exact condition when purchased.

5- Sale and discounted items are not eligible for refund and exchange. 

6- All shipping cost of return items will be borne by us.

7- Reasons such as “I changed my mind” , “I don't want it anymore” , “the colors are different from the website” will not be considered as valid grounds for refund and exchange.

8- Purchases made via our Website only are entitled for a return and exchange to our HQ.

9- Any orders purchased from our Authorized Reseller are not under Ameerazaini’s responsibility.

10- We reserves the right to deny a return or exchange if the items does not meet the return policy requirements above.

11- For all orders with missing, defective or wrong items, you may whatsapp our Customer Relationship Management at +6018-2075773 with your Order ID # .  

 

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