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Shipping Policy

 Dear Beloved Customers,

We are processing the order in accordance with the Order ID. Posting out will take 3-5 working days, excluding Public Holidays and weekends. The tracking number will be provided through email once your order is packed. If you have not received your order within 5 working days, kindly WhatsApp our Customer Service Team at
+6011-64244835 with your Order ID.

Urgent orders, changes of orders, and special requests will not be entertained to help smoothen the process. Domestic delivery will be sent via Ninjavan services. Deliveries depend 100% on the courier service employed. Should any problem arises regarding delivery, kindly contact Ninjavan Customer Service directly or our Customer Service Team for assistance.

Kindly ensure your address is correct and deliverable. Orders placed through the website are not available for self-pick-up at our boutique or headquarters. We will try our best to deliver the orders the soonest and draw a smile on your face.

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  • Details

    Safety is everyone’s concern but your mask choice is your own. AZFACEMASK is designed with the higest fluid splash resistance while maintaining smooth breathability. This 4 ply facemask is an excellent mask choice for those who need the highest level of pretection and inner skin-friendly non woven fabric

  • More Info

    Product Details

    Price : RM29.00

    Quantity : 30 pcs/ box

    Color: Beige (10 pcs), Black (10 pcs), White (10 pcs)

  • Return & Exchange Policy
    1. Sale and discounted items are not returnable, exchangeable or refundable.

    2. We accept returns within 7 days from the date you received your parcel. 

    3. Any report or claim exceeding the return time frame will be considered invalid.

    4. Return and exchange will be applicable in the event of:  

      a) Defective items
      b) Wrong received items
      c) 'Special circumstances' which will be finalised by management. 

    5. The item must be unused/ unwashed/ unworn and in the exact condition when purchased. The label tag must still be intact and attached to the returned item(s), it must not be cut or broken.

    6. All shipping costs of returned items will be borne by us.

    7. Reasons such as "I changed my mind", "the designs are not suitable for me", or "the colours are different from the website" will not be considered valid grounds for refund and exchange.

    8. Only purchases made via our Website are entitled to a return and exchange to our HQ.

    9. Any orders purchased from our Authorized Reseller are not under Ameera Zaini’s responsibility.

    10. We reserve the right to deny a return or exchange if the items do not meet the return policy requirements above.

    11. For all orders with the cases above, you may WhatsApp our Customer Service Team at +6011-64244835 with your Order ID.  
  • Find A Reseller
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